Yearly Archives: 2010

Stop driving away your customers or members and learn about what we should all know about "relationships".

Here are 7 common mistakes well-intentioned professionals make when it comes to dealing with unhappy customers. Learn exactly what not to do so that you're well positioned to completely regain the goodwill of unhappy customers after any service mishap.

The preamble to the United States Constitution begins, ‘we, the people.’ I feel strongly that we, the people, are what make the difference in life, both personally and professionally.

Ever wanted to start your own clothing company? Its not as difficult as you think. What do you absolutely need? 1. A decent logo 2. Creative concepts and graphics - Design Talent 3. A unique, blank apparel supplier 4. A decent screen printer 5. A Line Sheet to show potential buyers 6. Sales and promotional talent. Which do you think is most important? Its obviously design talent you say? Are you Joking? You must be joking. Have you stepped out of the house r...

So you have a new and bright web site that you will be putting in circulation very soon, you will need advertising for this site to make a big splash on the market. How does one go about writing a big press release for an impending site introduction?

This week I present 26 little ideas to help you respond to complaints and difficult customers with much more ease….the ABC’s of Customer Recovery.

Many people think operating an online business is good idea to make some extra money or to provide them with a way to work anywhere they want. An online business can be a very lucrative way to make money. A online business can provide you with more income and more freedom with your time.

When you give your customers a service that is way out of the normal, two things happen: your customers come back again and again; and your job becomes a source of pleasure. This article shows you how to do it.

Have you ever come up with an idea for an exciting new business? If you have or if you ever do, you are going to experience the ME TOO phenomenon that is the basis of competition.

Famous is as famous does and the famous get known through publicity. Yes, that's right, fame doesn't discover you, you create it through strategic campaigning. What's more, the techniques for increasing your exposure are not as difficult to attain as you might think. A great publicity campaign starts with courage, then planning, and lastly, it succeeds through persistence. If you're not sure why you should seek fame, consider fortune because the two go hand in hand. Fame w...