Yearly Archives: 2010

One universal and noteworthy characteristic of human beings is to seek accolades for their accomplishments. From childhood to maturity we are captivated by the lust for recognition in some form or the other especially for remarkable

Customer Retention Uses of Web-based Learning Management Systems (LMSs) 8) Around-the-clock, 24-7 tech support. A web-based LMS used to deliver training and product support is able to provide 24-7 customer support, with courses on installation procedures and other types of important information. Top-notch customer support will therefore improve customer loyalty. 9) Map the perception of your company's product and services on your customer's mind. A web-based learning ma...

I've seen just about every imaginable mistake when it comes to writing articles for promotion. It's a downright shame! Most Internet business people realize that writing articles is an excellent technique for promoting their businesses, ezines, products,and services. Unfortunately, most haven't actually mastered the basics of how to write articles. Once you master the basics of how to write articles you’ll begin to really reap the rewards that writing articles can pr...

Can a Merchant Services Account really help your company to grow? Dozens of satisfied business owners claim it can, and they eagerly support this type of service for use with many kinds of companies and enterprises. Basically, a merchant account will allow you to collect credit card payments from your customers in a variety of ways. You’ve probably heard all about these from other company owners in your area, but if not, here is a basic rundown of what to expect. Getting ...

Team building activities are essential if you want employees who know how to effectively and efficiently work together toward a common goal. At first, these activities may seem silly or you might wonder how they can contribute anything to your company. But the fact is, team building activities are set up to challenge a team and to sharpen communication and group skills.

Since a personal credit card provides us with the means to make life easier and more enjoyable, can you imagine what a merchant credit card account can do for your business? This type of account is more than just a line of credit. It is an entire service package that offers support to help your company flourish and grow. Of course, as with any other type of credit account, it is important to use it responsibly. The first step toward obtaining this type of financial and techni...

Ahh, we all remember the bully from grade school who performed his usual schoolyard shake down on anyone who was intimidated enough to make with the lunch money or go home with a shiner on the eye. However, many of our childhood stories of bullies end up in some kid finally having the courage to stand up and say ‘ENOUGH IS ENOUGH!’ Times haven’t changed all that much when it comes to the workplace. Increasingly, employees are educating themselves, (or in some cases, educat...

The New York Times Company (NYT) isn’t just reporting the news – it’s making the news. At yesterday’s annual meeting, shareholders withheld 28% of their votes for the four directors elected by holders of the company’s common stock. Nine other directors are elected by holders of the Class B shares, effectively granting control of the company to a group holding less than a 1% economic interest in the business. Most of the large newspaper companies have not done a great job o...

In spite of their best efforts, errors can occur that create problems for the customer, and for the company. Ongoing training classes should be structured with dedicated resources to provide the training needed. Teach employees "why" and not just "how".

(speed) n. 1. Mathematics & Physics. Distance traveled divided by the time of travel. 2. Business & Life. The ratio of results to time invested. Speed is distance (results) divided by time, period. Some leaders confuse this with the “fool’s gold” formula: action divided by time. This is a costly and destructive illusion that produces one of two fatal results: either attempting to avoid speed altogether by deferring action, and becoming stagnant—or “red-lining” the culture ...