Yearly Archives: 2010

Your early Project Management duties are complete and you now need to get down to the nitty gritty of day to day detail, which is what we’ll discuss in this article.

We all have to deal with critical people at times. You know the type - the person who can spot a flaw from across the room, gives unsolicited advice, frequently complains and passes judgment, is negative and seems impossible to please. It can be quite challenging to get along with a critic, especially when we live, work or attend church with them. Learn practical strategies to help you get along better with critical people.

How would you like to hire someone that is more motivated and more qualified to do the work and costs you less than your average employee? No, I am not talking about hiring someone illegally. You can accomplish this simply by employing a telecommuter. Let’s take a look at 5 very good reasons, why it makes sense for you to consider telecommuting from an employer’s perspective. 1) Less Overhead How much is all this office space, furniture, computer equipment along with your...

Putting the customer right at the centre of the organization is the be-all and end-all of successful Customer Relationship Management (CRM). To do that you have to know what your customers really want and really think about your business and then use that to deliver better products and services, improve customer service and increase sales opportunities – yes CRM has a purpose it is not just a concept! Companies that invest in CRM systems can learn even more about their cus...

It doesn’t matter whether you have 5 employees or 500, an employer’s responsibility is to ensure that employees have a safe environment in which to work. This includes both the day-to-day processes carried out at your premises, and the general safety and welfare of the people who work for you. There’s a fine line between using security measures to keep your staff safe, and invading their privacy. That’s why, before you implement safety measures, you should always check tha...

Numbers are the lifeblood of your project or business. Ignoring certain metrics will ensure failure! Here are project management performance metrics that matter to all managers.

Following some simple suggestions can eliminate a lot of the awkwardness in performance appraisal meetings.

Do you find it stressful dealing with difficult people? This article provides five simple steps that will show you how to deal with difficult customers, colleagues, or your boss!