Yearly Archives: 2010

Twelve Tips to Make ‘Moments of Truth” Count

If you care about your image in the marketplace, this article is for you. I don’t mean graphic image…I mean the impressions and perceptions people hold about you and your organization, based on how they’ve been treated or what they’ve heard about you from others. Building sustainable relationships with your target market is as much about actively attending to the market’s experience of your firm, as it is about other parts of marketing that are more obvious.

Virtual Staffing For Your Small Business

What’s a Virtual Assistant? Virtual assistants are independent contractors or entrepreneurs who provide administrative assistance to multiple clients. Unlike regular assistants, they work out of their homes rather than at your business’ physical location. There are numerous advantages to using a virtual assistant: • Location. If you work from home, you don’t have to find a place to put an employee. • No Overhead. They provide their own office supplies, desk, compute...

Finders Keepers

Finding and keeping the right team is one of the toughest and most important tasks you take on as a business owner or entrepreneur. Yet it doesn’t always get all the attention it warrants. Business owners focus on the work. In contrast, when investors (Venture Capital groups or Angels) look at a business they are likely to focus more on the team than the business. Why? As Jim Collins substantiated with his Fortune 500 research for his bestseller From Good to Great, it’s the t...

Employee Performance Reviews — Dealing With Disagreements

What do you do when an employee disagrees with something you’ve written on their performance review? How can you prepare for this and deal with it effectively? Start by listening to figure out the source of the disagreement. Is it an issue of fact (you wrote that the employee received a customer satisfaction score of 79 but the employee says that his score was actually 83), or is a matter of judgment (you wrote that the employee’s customer service skills were unsatisfactor...

Outsourcing Your Packaging Is A Strategic Option

In a recent article in "Investors Business Daily", it was revealed that outsourcing has become more than just an easy way to cut costs. It has become a strategic tool that gives businesses flexibility and access to skilled personnel. Since the advent of the Internet, and the rush to get online, companies have turned to outside professionals for services and solutions. Hiring a full-time IT technician is costly and not an efficient use of resources. Outsourcing allows compa...

Virtual USA Address

bishnu.kreatorseo@gmail.comComputers, Internet and several other sophisticated technologies have provided new means of doing business, shopping, communicating and many other works. The whole world is now turning out to be a small market place and the distance between nations is shrinking gradually. The concept of virtual address enables an individual, a company or a group of companies to create a distinct identity for themselves by availing facilities without being physically present there. As t

Employee Performance Management

Fixation of compensation or wage rates for different categories of employees in a company is an important task of management. The employees are not only concerned with the wages received but also concerned with the level wages received by same level of employees in similar organizations. Hence wage structure may be considered very important. The relative wage-rules must be fixed carefully, because they have implications for promotion, transfer, seniority and other important personnel matters.
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