Waiter Training – Rehearsing For The Restaurant Performance
However sophisticated your training may be, its merits will soon be lost without effective and consistent reinforcement.
One of the most effective ways managers can reinforce training is through short and well planned pre-shift meetings. These are 10-15 minute sessions where managers can build confidence and gain valuable feedback.
Typically held just prior to a shift, the meetings are essential for improving customer care and boosting average spend as they present an o...