Business Trends

Why Effective Job Descriptions Make Good Business Sense

Most neophyte workers or even freshly graduated members of the workforce will jump into jobs without knowing their job descriptions. This practice is understandable. Many of these fresh graduates are just glad to have gotten a job and will try to avoid being to nosy or pushy when it comes to work. They may think that ‘demanding’ a job description will be an added negative to their employer’s impression of them. This could not be more wrong. Employers, in general, delight i...

Is Bad Customer Service Killing Your Business?

It's time to beat the old bad customer service drum again. I know, I'm sick of beating the drum, too, but as long as bad customer service runs rampant through so many businesses I feel it is my entrepreneurial duty to bring it to your attention. So grab a pew and prepare to listen to the sermon I've preached before: bad customer service is the bane of business. If the Almighty smote down every business that dispenses bad customer service, the world would be a much friendlier,...

Web Site Promotion Ideas for Small Businesses

You’ve already figured out that your small business needs a web site to compete with the big boys and maintain every aspect of your relationship with your customers. But once you have your web site up and running, you’ll need web site promotion ideas so that people know about your web site. After all, no one will visit your web site if they don’t know it exists.
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