Monthly Archives: January 2010

How To Handle The Occasional Oop-See!

Q: My company is really in hot water with one of our best customers. I can't reveal exactly what happened, but suffice it to say that we really dropped the ball and the customer is furious. I'm not even sure we can save the account. What's the best way to get back in a customer's good graces after making such a mistake? -- Charles W. A: Without knowing the full story, Charles, I can't give you a specific course of action, but let's start at the sharp end of the uh-oh stic...

Work At Home Business Opportunity: A Step By Step Approach

Work from home in your own business is an opportunity many would grab in a second, if they only could make it work. Business opportunities today come in all size and shape allowing people to choose from a lot of different ways to work at home and still earn money. Work at home in online business opportunities. Online business opportunities are the most common way to get started online. But the pitfalls are many and without extensive computer and internet knowledge pl...

Are Corporate Awards and Corporate Gifts Beneficial for your Business?

With the increased challenges that all companies are faced with, many corporations have implemented various initiatives to continue to grow corporate earnings and shareholder value, some have discovered the strategic value of corporate awards and corporate gifts. From the boardroom to the frontlines to the client across the country, corporate awards and gifts offer many benefits to enhance performance. Not only are you showing your appreciation to the employee or customer, you setting a standa

Risk Management – An Inescapable Part Of Doing Business

Risk is an acknowledged and inescapable part of business - which means that risk management should be an integral part of a successful enterprise. By employing professionals or training members of your team, you reduce the possibility of misfortune, financial or personal. It works by highlighting the possibility of failures in your business enterprise, and giving you the information to weigh up what level of risk is acceptable. A failure can mean something that endanger..

Silver Spoon Recognition

Toby Miller is your picture of an all round good guy. He doesn't even consider himself to be much of a star but he does enjoy going to work and he enjoys mixing with his co-workers, making sure that they all smile at least once a day. Of course he does what's necessary to get results but, under normal circumstances, he usually slips under the recognition awards radar that sweeps through the department once a month. Many reward and recognition systems have incorporated a "w...

How To Grow Your Micro-Business

If you want to grow your micro-business (defined as a business with fewer than five employees), you might consider some of the findings of a survey by Statistics Canada. 1. The Findings According to "Growth Determinants of Micro-Businesses in Canada" (Evangelia Papadaki and Bassima Chami, Small Business Policy Branch, Industry Canada), the survey by Statistics Canada revealed the following: Micro-businesses get much of their advice from family, friends, customers and...

Work At Home Business Ideas

Here are some excellent businesses that you can start, operate and grow from your home. All these work at home businesses have the following desirable features: **Low Startup Costs **Ease of Entry **High Income Potential **Home Based and Operated **Worldwide Sales Potential **Residual, Recurring and/or Passive Income Potential 1. Consulting A consultant is someone expert in a field who, for a fee, advises businesses or individuals on various matters of concer...

Risk Assessment In The Workplace. Part 3

Step 4. Record your findings. If you have less than 5 employees then you do not need to write anything down. Although you will find it useful to keep a written record of what you have done. If you have five or more employees, then you must put in writing the significant findings of your risk assessment. This means writing down the significant hazards and your conclusions. Examples might be something like: Electrical installations: insulation and earthing checked a...

Significance

The following is based on an essay by Denny Howe at the University of Pennsylvania. Our core values give us personal focus, strength, resilience, and meaning when the outside world doesn't always give us what we think we need or want. One of the challenges in maintaining behavior consistent with our core values is the perception of significance. How significant something becomes is directly proportional to the amount of emotional energy we give it. When you feel balan...

Are Corporate Awards and Corporate Gifts Beneficial for your Business?

With the increased challenges that all companies are faced with, many corporations have implemented various initiatives to continue to grow corporate earnings and shareholder value, some have discovered the strategic value of corporate awards and corporate gifts. From the boardroom to the frontlines to the client across the country, corporate awards and gifts offer many benefits to enhance performance. Not only are you showing your appreciation to the employee or customer, you setting a standa
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