Monthly Archives: January 2010

If you are ready to work at home, the first step is to not to quit your current job yet. Unless you don't have a job, and then you are ready to begin. Many people would love to find the perfect work at home job. The truth is that there is no perfect work at home job. What there is are a lot of jobs, opportunities and ways to make money working from home available.

Rut -- a routine procedure, situation, or way of life that has become uninteresting and tiresome... And not surprisingly, unprofitable. They say a rut is a shallow grave with two open ends. The good news (good news?!) is that the ends ARE still open, which means if you act fast, you just might out of it. How do we get into these ruts anyway? Who would voluntarily lie down in that grave, shallow or otherwise? Dr. Edward Debono suggests that thoughts are pathways literall...

Do you have an action plan in your time management scheme? Last night while writing these articles, I had to check myself. The last thing I want to do is tell the readers how to manage time and be a hypocrite. The writing of these articles is rewarding since I realized that managing your time includes using your intelligence and skills, as well as putting an action plan into play. Action plans are lists of responsibilities that instruct a person “to carry out to achieve an ob...

Having trouble gaining access to the C-Suite? There's a good reason why...

Performance Management is coming under critical fire because the complexity of some of the processes is beginning to over-ride the fundamental principles. However, as Hogan Armstrong knows, elements of Performance Management work well for both employees and managers. Hogan is an IT Service Engineer for a large multinational organization. He spends the majority of his working life away from his home office but his Self-Monitoring System lets both him and his manager know how h...

Part 2 of a 3 part article from a call center industry professional's prospective exploring tips on how to keep you answering service performing well.

The hospitality business is like show business. When you are casting, it is important to place people in suitable roles. The costs involved with hiring an individual should be a strong deterrent to rushing into decisions you may regret in 1 weeks time. Remember, once the casting decision has been made, your entire production's reviews are going to depend on the various people you've chosen for the performance. Don't be fooled by first appearances and beware of being ove...

There is an old saying in the computer world that dates back to the days of mainframes and terminals. These early computers cost tens of thousands of dollars and there were a handful of competitors in that market space. The dominant player was IBM who was often the highest priced option even though the competitive solutions were fairly similar. IBM’s market-leading position created a security blanket for buyers that developed into a common phrase – “Nobody was ever fired for ...