Monthly Archives: January 2010

Daily feedback and improvement is all about developing the right culture. And professional selling has its own common language and culture. We use terms like "hourly rate," "definition of insanity," "circle back around," "lay the obvious on the table," "soup to nuts" and "who's got the 'R'." So, how do you give daily feedback? Read on.

Building great rapport with your customers and prospects, and having them feel you're 100% committed to helping them is your best approach.

Apart from putting the junk food out, the authorities must take good care of proper maintenance of those vending machines. Regular and timely clean up, using specialist-cleaning product and by professionals is necessary for quality control.

In a statement that surprised gamers and non-gamers alike, Peter Moore of Microsoft Xbox, endorsed Nintendo's new Wii console. Speculations circulated whether this statement by Moore was a genuine praise or a calculated move designed to offset the launch of Sony PlayStation 3. Moore even referred to himself as a big fan of the Nintendo console. He suggested that for the price of a PS3, gamers would be able to get a new Xbox 360 plus a Nintendo Wii, with some leftover for a fe...

Contact forms are such a mundane part of a website that they are often neglected. But they are a very important component of a successful website, and should be given consideration. The first thing you should do is to create a contact us page. Ideally, you should have several methods of contact – email, phone, form, chat, etc. The contact form is important, because some people may not be very adept at email and it's easier to just submit a form than type and send an email....

Experienced negotiators are a hard thing to find these days. Although it’s not easy to become a professional negotiator since it requires knowledge and experience, anyone can be a better negotiator in every field of our lives. Some rules must be adapted in order to succeed that. Do not try to be pleasant. It’s true that most people want to be pleasant and popular but this is not appropriate in negotiation process. During the negotiations you will have to say “No” many time...

There are many negotiation skills you need if you want to be a master negotiator. Finding deadlines is one of the important ones.

There are a lot of myths surrounding negotiating which don’t help if you are faced with handling such a situation for the first time. But as with many myths, there is usually a very different reality. So what are the myths and realities?