Monthly Archives: January 2010

Classified Advertising in Local Markets

Even with the growth of online classifieds, newspaper classifieds are still the preferred method of advertising for many wishing to sell unwanted items. Most newspapers have a large local circulation and the chances of completing a sale through the newspaper greatly increase since the product can easily be obtained. Advertising in the newspaper classifieds and locating a buyer within your locality can very well be the key to a successful transaction.

Want The Best Advertising Bang For Your… Free?

New marketers often come online, hoping to make their fortune, but the success rate is slim. According to Ken McArthur at AffiliateShowcase.com, it’s only 5%. The reasons for that difference between the successful and the unsuccessful are myriad, but one reason is that folks don’t advertise enough or in the right ways. Did you know that there are some great free ways to get all the visitors you need? The best free advertising online today comes from three distinct practice...

Customer Service Skills Training and ROI

Statistics consistently reinforce that the biggest challenge in today’s contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise—I’ve seen anywhere from $6500 to $10,000 quoted per agent! At the same time, losing customers because of bad call experiences negatively impacts your bottom line. What can you do? How do you justify the training expenditure?

Feedback Management

Speaking is easy, but listening can be very hard. Make sure that people understand you by using effective feedback methods. With proper feedback you can make sure that your message is coming through clear.

Tips on creating professional quality brochures

Creating a brochure is something anyone can do now with the many brochure making software available on the Internet. Those who do not have the time or the inclination of making their own brochures can always hire one of the many online and offline printers who will print brochures for you at a price. However, it is the tips to create a professional quality brochure that has to be kept in mind when making a brochure.
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