Monthly Archives: January 2010

As a customer, I know what it's like to be on the customers side of the counter. You want to turn over your hard earned money for goods or services. You are then confronted with attitude, rudeness and utter disregard for just how hard you have worked for your dollar. Either the service is slow and the quality of the goods are poor, or worse the company you are patronizing rigidly enforces poor policies for handling customer issues. As a business owner I realize the cost of...

Every company should have at least some basic "CRM Technology" to track and serve their customers.

A credentialing verification organization with good customer service responds quickly to questions; has trained staff that is assigned to a particular client; can streamline the credentialing process; has good technology resources; and offers extra support, such as internal audits and tracking license renewals.

Uncover 3 direct mail advertising tips that enabled me to generate over $47,000 in sales commissions in less than 30 days!

Think quick. In 10 seconds, can you list the 5 key benefits you offer your customers? I bet you said “Yes”. But are you sure you listed benefits? If you’ll bear with me for another 10 seconds, I’d like to test out a theory on you.

Guilt, guilt, guilt. Guilt is a terrible feeling and is often self-inflicted by creative entrepreneurs, especially during the holidays. Find out how to overcome your holiday guilt and still have the business you want and the life you deserve.

On any given day, each of us must adapt to life and pass through it gracefully. Occasionally things are going well, then out of the blue a big truck bears down on us, forcing us to stop or change directions. How we deal with such routine chaos determines whether we prosper or fail.

Learn how entrepreneurs are taking advantage of ebooks as the next big online opportunity.

Gone: Customers, sales, profits. Following is a simple little tale about how it happens.

There are common places where you can get high-quality prints for your different printing job needs. Look around. You only have to know where they are.