Monthly Archives: January 2010

Providing Customer Support To Your Hosting Clients

I have said in some of my other articles that a hosting company needs to provide good customer service to succeed. From past experience I know how annoying it can be for a client if their host doesn’t have a good support system in place. Many clients will expect fast replies to their support questions, and if you cannot supply this you may start to lose clients. For a hosting company to be successful, they must be able to attract new clients to their service and keep their...
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