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This week I present 26 little ideas to help you respond to complaints and difficult customers with much more ease….the ABC’s of Customer Recovery.

Every website needs traffic in order to generate business. Without traffic, your product will never be seen by the general public and your Internet Business is doomed for failure.

Virtual Assistant job opportunities are out there, you just have to know how and where to find them. Here are some ideas to get you started: 1. Your Current and Former Employers The first place to start is your current and former employers. If you are currently working or have worked for someone, let them know about your company and what you are doing. A plus to "advertising" with them is that they already know you, your qualities, your personality, and the quality of w...

If you’ve been in business very long, you’ve likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus; the one that’s going to “shut your business down” because they conjure up in their minds that you might have breeched your privacy policy, or the one that takes complete advantage of your money-back guaranty. My favorite has to be the one that calls and screams vulgarities into the phone for apparentl...

What matters most in life to you? Money, Time, Friends, Family? All of those topics have 1 common denominator, Relationships! Relationships are the key to being successful and living life to the fullest.When you work on Realtionships, the rest will follow.

Have you been aggravated by the customer service experience by the last time? Read the second half of this two-part series on getting what you want from customer service.

Ask many small business owners what goes into providing great customer service and you have answers such as, being polite, serving promptly, keeping your promises etc. But in this hi-tech age, we tend to forget that the humble letter has just as an important role in ensuring good customer service. In this article I am going to share some tips on how to write a great letter.

Using cable TV to advertise your business is a wise decision both economically and in regards to advertising potency, however, if any marketing strategy is to be successful it must be couple not only with a chosen medium, but with also well thought out content.

Nike’s Custom Air Force Ones came to the market as early as 1982. The “air force” refers to the air technology that Nike exclusively held patent for fifteen exclusive years. This technology put Nike on the world map and made it into the giant it is today. All the other companies in the competition had to stand and watch Nike grow till the end of 1997 when some other manufacturers got a wind of what exactly is the air technology that made the Custom Air Force Ones the success they are today.

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