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Small business owners seem to think that the customer is merely an interference. But how can you get your customers all pumped up and ready to do business with you again?

Help desk have now become a core part of good business service and operation. The term itself is generally associated with the end user support center. However, the fundamental role it plays on a company’s service function is to bring multiple resources together to solve issues about the customer’s satisfaction. It is no longer limited to mean internal support within only the company but also external support groups. In most companies, a help desk may consist of a single p...

Gizmos and gadgets bring convenience and amusement into our lives. This article explores how many of the great inventions in history stemmed from simple gadgets created by smart men and women.

Despite growth of the Internet over the past seven years, the use of toll-free phone numbers in television advertising continues to grow, indicating that the telephone remains a prevalent response tool, according to a recent study.

Learn how entrepreneurs make millions through intellectual property in the information marketing business. Learn why working for someone else is not in your best interests physically and financially.

Information, delivered by experts in a straightforward fashion, is too often reminiscent of a classroom lecture – Boring! However that same content, deliver with passion, purpose, urgency, spirit and conviction can move people to action and move you to the top of the news media’s first call list.

Ralph Waldo Emerson said “Life is not so short but that there is always time enough for courtesy.” I spent an interesting hour at the dentist’s office yesterday and the time actually flew. I found it fascinating and almost entertaining watching the young woman at the front desk. I guess I’m accustomed to being greeted by a receptionist with a smile and an attitude that conveys ‘thanks for coming to see us, not them’.

Your media pitches can go straight over the plate. With a little forethought, and a few tips, you can throw fewer balls and more media relations strikes.

You know that old saying? Build it and they will come? True, it’s a line from a ‘90’s baseball movie “Field of Dreams”, but that adage still holds true in the world of niche directory websites.

Information about why public relations doesn't just happen along with tips about selecting an agency.