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Every company should have at least some basic "CRM Technology" to track and serve their customers.

Good customer service is the best way to keep customers coming back to your business. super stores that have hundreds of employee's, these companies do not give their workers enough incentive to be customer friendly, and they don't seem to insist their employees use the customer training tips that are provided during their training. Businesses always supply new employees with their own customer service training tips in the beginning but they seem to forget them after being em...

To be a successful entrepreneur you are going to have to learn to deal with failure. There is no way around it. Thomas Edison tried over ten thousand different experiments before he finally demonstrated the first incandescent light bulb on October 21, 1879. Bill Gates' first company, Traf-O-Data, was a failure. Michael Jordan was once quoted as saying: "I've missed more than 9,000 shots in my career. I've lost almost 300 games. 26 times I've been trusted to take the game winn...

It's difficult to reach your buisness goals if you don't have the right materials and/or the information to help your buisness reach the success it's capable of. These four competitive marketing strategies is the information needed to produce an extremely successful buisness.

Affiliate marketing is the latest trend online. With so many products to sell and services to offer, sometimes displaying it on one site isn’t enough. Thus, advertisers or merchants need affiliates, some sites which are willing to display ads for a particular cost. On the other hand, this is an opportunity for potential affiliates to earn extra income online.

Niche Marketing is the last great frontier for the small business entrepreneur. Out there in the 'real' world, small businesses don't have a half fair chance of competing against the giant international corporations of the world. The Internet has evened the odds for small business. The Internet has created a real equal opportunity for those who are willing to use it. There are several different ways to

Long-term investing in the stock market can offer a passive return around 5-8% if you remain invested for 30 years; but, unfortunately, that return is before taxes and inflation. This is so low because the company founders, backers, early investors, investment bankers, etc., have removed all foreseeable profit from the company before it is ever offered to the public market. There is a spectrum of investments available to you that is dependent on how much effort you are willin...

I have said in some of my other articles that a hosting company needs to provide good customer service to succeed. From past experience I know how annoying it can be for a client if their host doesn’t have a good support system in place. Many clients will expect fast replies to their support questions, and if you cannot supply this you may start to lose clients. For a hosting company to be successful, they must be able to attract new clients to their service and keep their...

An individual, or group of individuals can form a company and offer the greatest product or service known to man, but if they haven't performed due dilligence up front in planning and implementing a robust customer support system, they're going to be in for some tough times.

The preamble to the United States Constitution begins, ‘we, the people.’ I feel strongly that we, the people, are what make the difference in life, both personally and professionally.