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Call center script creation has many pitfalls that can leave your operators and your callers confused. Here are some suggestions for clear communication.

Behind the words of the Corporate Social Responsibility lie some simple, but effective communication strategies, including a simple message, a good guys vs bad guys positioning, and passion for the cause.

PR plays a key function in a successful business. And for PR to be productive you will need to trust more than friendship or basic instincts in choosing an “ideal” PR company. Since public relations are about communication and steering the company towards realistic targets, you must consider a number or crucial and tangible issues.

Recruiting, retained or contingency, involves (or should, anyway) directly approaching individuals who, based on their title or position, might well have the experience to handle the job description and position for which the client is seeking someone. The individuals who are approached, of course, are usually currently employed at one of the client's competitors. If that individual is you, what would you do? What would you do when a recruiter calls and briefly outlines an...

Nursing is often considered the recession proof career. While it is possible to cut back in many areas of life when the economy goes south, medical care is not one of those areas.

Are Christians taking advantage of other Christians in business by expecting a discount? If you are a Christian are you obligated to finding a Christian for products and services? This bold article takes an honest look at Christian business ethics.

When you first decide you'd like to work at home, you may be tempted to search for a telecommuting job or join a home business opportunity right away. There are certainly benefits to those options, but stop and think for a moment, "Is that the right choice for me?" While there are some great companies and programs out there, it's important to evaluate your true needs and desires in a home-based career. I see too many people jumping into the first opportunity they see, simp...

With so many people being laid off from work, here are some helpful suggestions of things to do while not working.

If you are looking for great ways to decorate your home or office, then you know as well as I do that you have nearly countless options. There are so many ways to decorate that it can easily be very overwhelming to find the right things that are in the right budget. As an interior designer, I am often meeting with clients who are overwhelmed with their options and who are having trouble staying within a budget. I often suggest art posters to these kinds of clients. Art pos...

Brochures are commonly used by business owners for trade show handouts, as information sheets, or basically for promoting products and services to target clients. In addition to your design and layout, the more effective brochure printing pieces are usually those done in full color.