Featured

Managing Your Way To Personal Success With Project Management Techniques– Part 1

Project management is generally thought of as a business or organisational term, and it is true to say that project management techniques are normally applied to “major” projects within an organisation. For example, the installation of a new computerised accounting system would (or should) be managed as a project; the design and build of a new aircraft would be managed as a project; a major restructuring of a company or organisation should be managed as a project. Before I...

Design Of Experiments For Six Sigma

One of the valuable tools in the Six Sigma toolbox is Design of Experiments. Design of Experiment (DOE) is a structured technique that helps to uncover relationships often hidden inside mountains of data. Within the structure of a Six Sigma project, Design of Experiments is a structured approach to identifying the factors within a process that contribute to particular effects, then creating meaningful tests that verify possible improvement ideas or theories. Most of us are...

Customer Relationship Management

Changing consumer attitudes are driving Customer Relationship Management. Fuelled by Internet induced expectations and an even increasing mood of self reliance among customers, companies have to compete in an environment where communication, buying processes, data management, delivery and service are all-important in the battle for longterm, profitable relationships. Customers now require: - Control over the buying process (information, comparison, selection, easy to f...

Cultivating Intuition

Ralph Waldo Emerson, the American philosopher said "The primary wisdom is intuition." It is not just a theory, it is part of who we are. Without training we can happen upon it occasionally and we usually like the results when we follow our intuition. What would happen if we learned to tap into our own innate intuition on a daily basis? Why don't we? As Carl Jung said "intuition does not denote something contrary to reason, but something outside of the province of reason." It ...

Creating Breakthroughs

"The world we've made, as a result of the level of thinking we have done thus far, creates problems we cannot solve at the same level of thinking" - Albert Einstein Runaway success is never based on incremental improvement. I know this is a very bold statement, but bold statements and even bolder results are what breakthroughs are all about. What about in your company - what would constitute a breakthrough? Would you like to increase overall productivity by 40%? Of course ...
Pages