Layoffs

Ethically Sourced Flowers

Flowers epitomise emotion and can have a very beneficial impact on people. Wouldn’t it be even better if people were able to confidently buy sustainable, ethically-sourced flowers to communicate their feelings? This article highlights the importance of buying ethically sourced flowers, while detailing the European initiative, Fair Flowers Fair Plants.

What’s changing in Customer Service? The top 5 new things that customers want.

Good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have lead to equally rapid changes in the delivery of quality customer service. In addition to the basics, here are five new areas of customer service that must be addressed to keep customers happy.

Yellow Page Advertising For Lawyers – Where Have All The Calls Gone?

I get calls every week from lawyers saying they’re not getting calls anymore from yellow page advertising. Having done quite well in the past, they're afraid to discontinue the advertising. They want to know what's going on and what to do. Apparently, lawyers are not the only ones. In his article "Quit wasting money on Yellow Page advertising" by Peter Fernandez, D.C., a yellow page, print advertising and practice management consultant for chiropractors, Dr. Fernandez answ...
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