Layoffs

Change Your Tone

The world of PR is benefiting from dramatic changes in the way media coverage is being delivered electronically to your computer desktop or PDA of choice. Perhaps the nuisance of ink on your fingers is being replaced by a bad case of "BlackBerry thumb" -- but nevertheless getting your media coverage electronically has never been easier or more mobile.

3 Ways To Become A Media Bimbo

Bimboism is rampant in today's media climate where those who do get their fifteen minutes of fame squander it with empty words and idiotic antics. Think about how much of YOUR time is wasted when you watch TV, listen to the radio or read newspapers or magazines. How long do you stay with a story if it's not pertinent to your interests or if the interviewee is dull? With so much competition for your attention it's easy to move on to the next best thing. If you don't want t...

Viral Marketing Tips

Viral marketing is a technique that is used by many people, yet it is still relatively unknown. Many people hear the words “viral marketing” or “viral traffic”, and think that it has something to do with a virus. Fortunately, viral marketing and viral traffic have nothing to do with people spreading viruses via email, etc. Viral marketing is simply defined. It is any strategy that is implemented to encourage people to pass on a marketing message to others; which in turn cr...

Butchering Customer Service

It’s one thing to be attentive and meet customers’ needs; it’s another to be so present and "in their face" that customers think you want them to adopt you. This article will help you understand the difference so that your customers will continue to reward you with loyalty.

Contact Center Consultants

In the Internet-driven world of today, contact centers have become a very resourceful facility for businesses around the world. Big companies are readily putting up contact centers to channel their customer care needs. Contact center consultants specialize in providing vendor-neutral information on various aspects of call centers, like call center software, operating equipment and relevant data systems.
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