"Well, how did it go?" asked the CEO as he wandered past Siobhan's desk on his weekly tour of the offices. He was referring to the conference Siobhan had organized and run to involve their industry in standardization guidelines. Although her first impression was that the conference was a real success, she knew that she only had a small proportion of the total feedback. "I'm still in the middle of collecting feedback data", admitted Siobhan, "but the initial data looks more po...