Convergys Corp. Laying Off 677 in New Mexico

Cincinnati-based Convergys Corp. plans to begin a “staggered reduction of employees” beginning at the end of march and continuing through the end of June.

Among the layoffs will be 677 employees at a call center in Albuquerque, N.M. New Mexico Business Journal reports the layoffs in Albuquerque were caused by the loss of AT&T as a customer.

Some employees will be eligible to interview for job openings at other Convergys locations, according to a statement from the company. Additionally, city and state officials are planning to put together a job fair for affected workers.

Convergys provides customer care, human resources and billing services. According to its Web site, Convergys has nearly 75,000 employees in more than 70 countries.