TeleperformanceUSA, which laid off 417 workers at its Fairborn, Ohio call center in February, will hire or rehire 350 positions for a new, unnamed client.…
Baltimore-based investment firm T. Rowe Price has laid off 288, the firm's first major layoffs in eight years. The cuts affected call center employees, but…
The Florida Agency for Workforce Innovation is establishing an Orlando call center to handle record numbers of callers with questions about their unemployment compensation. The…
Dallas, Texas-based Affiliated Computer Services is hiring 240 customer service representatives for its Raleigh, North Carolina call center, to provide technical support for Apple’s iPhone.…
Sprint Nextel is hiring at its Hampton Contact Center in Hampton, Virginia. Sprint, which announced last month that it would close a network operations center…
Student loan company Sallie Mae, aka SLM Corporation, will move its overseas operations back to the United States, creating 2,000 domestic jobs. SLM plans to…
Canadian telecommunications provider Primus Telecommunications Canada is expanding its Edmundston, New Brunswick call center, adding another 113 jobs to the over 200 existing employees. The…
Cincinnati's Convergys will eliminate 275 jobs at its call center in Winnipeg, Manitoba -- but will open three new call centers in the Philippines. The…